Shipping & Returns

Shipping

Shipping is currently only available in Singapore and West Malaysia. We offer free shipping islandwide for orders with a minimum spent of $55. For orders under $55, a shipping fee of $4.50 will apply.

Delivery will take approximately 3-5 days via 3rd party courier (J&T, NinjaVan or similar). Once your items are shipped, you will receive an email notification sent to the email address provided at checkout. Please note that a re-delivery fee will be charged if the delivery cannot be completed for any reason.

Track your orders here:

For Singapore:

J&T Express (for tracking codes with prefix JT): Track here
NinjaVan (for tracking codes with prefix NVSG): Track here

For West Malaysia:

BEST Express Malaysia/百世国际 (for tracking codes with prefix 6085): Track here

 

Refund Policy

For defective, damaged, or incorrect items: We do not offer refunds, but an exchange is possible. Please contact us immediately upon receiving your order to arrange for an exchange. We will be happy to assist you in resolving the issue as quickly as possible.

For change of mind or other reasons: We do not offer refunds or exchanges under any circumstances.